How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
+603 6201 6400
For Residents － Owners / Tenants
Register & Login － For Owners
Register & Login － For Tenants
Register a Tenant － For Owners
Update My Profile
Update Emergency Contacts
See all 23 articles
For Property Management Office / Admin
Register an Owner
Register a Tenant
Post a General Notice
Send a Private Message
Make a Complaint on Behalf
See all 7 articles
How do I change my password?
How do I reset my password?
How can I prevent iResidenz mail from being marked as spam?
Is iResidenz secure, reliable and private?
Online Payments: General
What are my online payment options?
Are there any additional charges for online payment?
Is it safe to pay online with iResidenz?
If I have any questions about my payments, who should I contact?
Why is my online payment unsuccessful?
See all 6 articles
Online Payments: Maintenance Fees
Why should I pay my maintenances fees online via iResidenz?
What's the difference between paying my maintenance fees through my bank's website VS iResidenz?
Online Payments: Property Rentals
Why should I pay my rent online via iResidenz?
How long will it take for my tenant's rental payment to be settled in my bank account?
By Residents (Owners/Tenants)
Can I register myself online?
How come I didn't receive any Welcome email from iResidenz?
Can I pre-register a tenant that's moving in at a later date?
By Property Management Offices / Admins
How do I reset password for an owner/tenant?
Property Management Office / Admin
Understanding the Dashboard
Setup for Various Settings
Messages / Announcement
Bookings of Facilities
Bills (Invoices - PDF) & Bills (Invoices - CSV/Excel)
Daily Management Activity
Reporting / Generate Report
Visitor Management System
Registration of Guards/Devices
Register Devices / Guards
Guards Mobile Device
Help Desk Software