Payments can be unsuccessful for a number of reasons. If an error message appears on your screen after you try to pay, or if we confirm your payment has not been successful, then you have not been charged.
Some reasons your payment would be unsuccessful:
- Card- or account-related issues. Contact your bank.
- Connection issues. Try again!
- Technical Issues. Send an email to firstname.lastname@example.org detailing your issues and our team will assist you.