The following instructions are for Property Management Office / Admin only. For instructions on how to use the portal as a Resident, go here.
STEP 1
Open the Taskbar and click 'Feedback'.
STEP 2
Click 'Complaints'.
STEP 3
In the Feedback page, click 'Complaint on Behalf'.
STEP 4
Fill in all the required Fields.
- Unit *
- Nature*
- Subject *
- Message *
- Attachments (if any)
STEP 5
Click 'Submit' when you're done and the complaint has now been logged into the system. An email confirmation will be sent to the owner/tenant.