The following instructions are for Property Management Office / Admin only. For instructions on how to use the portal as a Resident, go here.

STEP 1

Open the Taskbar and click 'Feedback'.


STEP 2

Click 'Complaints'.


STEP 3

In the Feedback page, click 'Complaint on Behalf'.


STEP 4

Fill in all the required Fields.

  1. Unit *
  2. Nature*
  3. Subject *
  4. Message *
  5. Attachments (if any)


STEP 5

Click 'Submit' when you're done and the complaint has now been logged into the system. An email confirmation will be sent to the owner/tenant.