The following instructions are for Property Management Office / Admin only. For instructions on how to use the portal as a Resident, go here.
In the menu, click 'Residents Data' and then 'View By Resident Data'.
Search for the user you'd like to reset the password for. You can search by Name, Email or Unit in the search boxes provided.
Once you've found the user, click on the envelope icon to resend password.
An email is automatically sent out by the system to the resident with a new temporary password for them to log in with.