The following instructions are for Property Management Office / Admin only. For instructions on how to use the portal as a Resident, go here.
STEP 1
In the menu, click 'Residents Data' and then 'View By Resident Data'.
STEP 2
Search for the user you'd like to reset the password for. You can search by Name, Email or Unit in the search boxes provided.
STEP 3
Once you've found the user, click on the envelope icon to resend password.
STEP 4
An email is automatically sent out by the system to the resident with a new temporary password for them to log in with.