For Residents - Owners / Tenants

Pre-Register visitors

Why am I Receiving Email Notifications on Unknown Visitors?
The reason you are receiving the email notification is when your visitor has arrived at your property (see Email sample below) Dear Resident, Your Vis...
Tue, 19 Nov, 2019 at 3:13 PM
Mobile Devices
You can download the app from Google Playstore or App Store.  Your login credentials are the same as the one used for logging into the web portal. If yo...
Wed, 20 Nov, 2019 at 10:34 AM
Why am I Unable to view PDF files attached
The reason why you are unable to view the PDF attachments on your Mobile device while logged into the Web version: 1. You do not have the available soft...
Tue, 28 Jan, 2020 at 4:40 PM
How to Create Access for Family members
The Primary email/owner is able to create access for other family members.  Creating access for a family can only be done via the web portal. Primary A...
Mon, 23 Mar, 2020 at 5:38 PM