The Primary email/owner is able to create access for other family members. Creating access for a family can only be done via the web portal.
Primary Access | Secondary Access (Spouse/ Family Members) |
My Profile – Able to add Family Access, Emergency contacts, My Vehicles, My Maids, My Drivers, My Units & Tenants | My Profile – NOT Able to add Family Access. Able to add Emergency contacts, My Vehicles, My Maids, My Drivers, My Units & Tenants
|
General Notices – Can be read | General Notices – Can be read
|
Feedback & Messaging – Can submit issues & Compliments to Management | Feedback & Messaging – Can submit issues & Compliments to Management
|
Bills & Payment – Can view invoices, Statements & Online Payment History | Bills & Payment – Cannot view invoices & Statements. Able to view Online Payment History
|
Visitors – Able to register up-coming visitors | Visitors – Able to register up-coming visitors
|
Bookings – Able to book facilities | Bookings – Able to book facilities
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Renovations – Able to submit renovation applications | Renovations – Able to submit renovation applications
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Documents & Contacts – Able to view House Rules, Document Folders, Picture Albums & Useful contacts
| Documents & Contacts – Able to view House Rules, Document Folders, Picture Albums & Useful contacts |
Request for Services – Able to Request for Services | Request for Services – Able to Request for Services
|
How to Create Family Access
Click “My Profile”, Select ‘Family Access’ then click on ‘+ Create New Access’
Fill in all the mandatory fields of the family member. Select which property to give access to (if there is more than one property owned).
The mobile number is used to confirm visitors Check-in.
Ensure all mandatory fields are filled and click “Create”
The list of registered members will show. An email with an auto-generated password will be sent to the family member to access the portal.