The following instructions are for Property Management Office / Admin only. For instructions on how to use the portal as a Resident, go here.

STEP 1

Open the Taskbar and click 'Payments'.


STEP 2

In the Payments page, choose the payment you'd like to update and click 'Add'.


STEP 3

Option 1: Choose 'Receipt Number' for 'Type' field. Key in the Official Receipt Number that was generated from your accounting system.


Option 2: Choose 'Upload Receipt' for 'Type' field. Attach the receipt generated from your accounting system


STEP 4

Click 'Update' and you're done. The resident will be automatically be notified of the Official Receipt.

Note: Sample generated receipt by iResidenz system for Option 1.

 Important: Only payments made through iResidenz can be issued an official receipt. If you'd like to issue an official receipt for other payment methods, you can send a private message with the receipt attached.