The following instructions are for Property Management Office / Admin only. For instructions on how to use the portal as a Resident, go here.
Open the Taskbar and click 'Payments'.
In the Payments page, choose the payment you'd like to update and click 'Add'.
Option 1: Choose 'Receipt Number' for 'Type' field. Key in the Official Receipt Number that was generated from your accounting system.
Option 2: Choose 'Upload Receipt' for 'Type' field. Attach the receipt generated from your accounting system
Click 'Update' and you're done. The resident will be automatically be notified of the Official Receipt.
Note: Sample generated receipt by iResidenz system for Option 1.
Important: Only payments made through iResidenz can be issued an official receipt. If you'd like to issue an official receipt for other payment methods, you can send a private message with the receipt attached.